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Print Problems in Internet Explorer

The other day Jerry asked me about a problem he was having. He was using the internet to make plane reservations and was having trouble printing out his information. More specifically, he could print his out but not his mom's or anybody else's. His sister in law sent him her info and he couldn't print that either. I asked him if he was using Internet Explorer for all these activities and the answer was yes. When you visit sites on the internet, they commonly leave information on your computer to help them cater to your needs. This information is stored in the form of "cookies". The problem was that the computer or the web browser was getting itself confused reading the "old" cookies left on his computer from a previous visit. I told Jerry how to "clean up his cookies". He followed the instructions and that was the end of his problem.


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